How can we help?
Search the most-asked questions, or pick a topic.
Getting started
Account setup, adding your first staff and children, and exploring the dashboard.
For centres
Billing, compliance, jobs, and parent communication.
For teachers
Finding shifts, getting paid, credentials, and managing your schedule.
For parents
Accessing the portal, paying invoices, and following your child's day.
Keyboard shortcuts
Power-user keys for navigating DayQuest faster. Bare-key shortcuts (no modifier) only fire when you're not typing in a text field.
Technical
Browser support, accessibility, and getting in touch with support.
Still need help?
Email support@dayquest.ca or use the contact form, and we'll reply within one business day. Urgent issues (sign-in problems, outages) get a response within the hour.